CPaaS · UNIFIED CHANNELS · SMART ROUTING

Every message. The right channel. Right on time.

Keep business-critical conversations moving through SMS, RCS, WhatsApp, Voice and Email. One API connects 180+ countries, choosing the strongest available route and switching channels automatically when delivery needs a second path.

MESSAGES MOVING NOW
14,732,901
All message paths healthy BR · US · DE · MX · IN · ZA · SG · PT · CO · AR
AVERAGE TIME TO DELIVERY
1.84s
COMPANIES SENDING AT SCALE WITH GLOBAL
NORTHWAVE Helio·Bank Atelier Studio monorail/io VERA TELECOM Casa Mariposa stack.fm PORTSIDE
01
180+

countries connected through direct routes and redundant SMPP links.

02
99.99%

availability covered by SLA, with automatic service credits when it is missed.

03
1.8s

average time from your POST request to a confirmed handset delivery.

04
14B

messages handled each year with visible queues and traceable delivery events.

Five ways to reach people. One API.
One clear control center.

Define the sequence once. If SMS is not confirmed in 30 seconds, the hub can try WhatsApp. If no conversation window is open, Voice takes over, without a second API call.

SMS A2P

Reach mobile networks through Tier 1 routes, with automatic carrier fallback, personalized fields, native opt-out and short or long codes in 80+ countries.

  • Dedicated short codes
  • Low-latency dispatch
  • Live delivery receipts

RCS Business

new

Bring verified identity, carousels, buttons and suggested replies into the native Android inbox, with precise interaction reporting.

  • Verified branded sender
  • Interactive product cards
  • Suggested responses

WhatsApp Business

Use approved templates, rich media, lists and flows through an official Meta BSP, then hand conversations to people with the context intact.

  • Official BSP access
  • Conversation API support
  • Consistent webhooks

Voice OTP

When text cannot close the loop, deliver verification by call with multilingual TTS, programmable IVR and encrypted recording.

  • TTS across 36 languages
  • Flexible IVR flows
  • Built-in SMS fallback

Transactional Email

Send transactional email through high-volume SMTP or API, with dedicated IPs, managed DKIM/DMARC and continuous reputation monitoring.

  • Dedicated sending IPs
  • Reputation monitoring
  • Adaptive templates

Looking beyond these five?

Push, Telegram, iMessage Business and Apple Messages for Business are on the public roadmap.

Explore the roadmap

From your system to your customer's screen, in three steps.

1

You send

Start with an HTTP call, webhook or CRM automation. Global Message Hub receives the event and identifies its delivery needs.

POST /v1/messages
2

The hub decides

The routing engine weighs destination, cost, historical latency and recent delivery performance to select the best path.

router.select(BR · ROUTE-A · 38ms)
3

You see delivery

Receive a delivery receipt, automatic fallback when needed and a unified webhook event, all visible from one dashboard.

delivered · 1.84s · receipt #82A1

One request. Every channel.

Keep one request format for SMS, RCS, WhatsApp or Voice. Choose the preferred path and fallback order; every status comes back through the same webhook model.

SANDBOX READY
# Multi-channel send with fallback
curl https://api.globalmessagehub.com/v1/messages \
  -H "Authorization: Bearer $GMH_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "to": "+15551234567",
    "preferred_channel": "whatsapp",
    "fallback": ["sms", "voice"],
    "content": {
      "text": "Hi Joana — your order #82A1 is out for delivery.",
      "template_id": "tx_order_shipped"
    },
    "callback_url": "https://app.yourcompany.com/hooks/gmh"
  }'

Built for messages that must arrive.

A.

Marketing & Lifecycle

Coordinate segmented campaigns, cart recovery, re-engagement and trackable rich RCS journeys.

3.4× average RCS campaign ROAS compared with plain SMS.
B.

Verification & OTP

Protect sign-ins with verification codes across SMS, Voice and WhatsApp, using automatic fallback and built-in fraud controls.

99.7% completion across multi-channel OTP flows.
C.

Transactional Notifications

Give orders, deliveries, invoices and confirmations priority when timing is part of the customer experience.

< 2s median latency on the priority Brazil route.
D.

Conversational Support

Bring SMS, WhatsApp, RCS and email into one inbox, with seamless bot-to-human handoff.

42% lower average response time.

Direct reach across 180+ countries,
with resilient paths.

Tier 1 carriers across major markets, redundant SMPP at every hub and active disaster recovery in four regions.

AMERICAS
  • BrazilTier 1
  • MexicoTier 1
  • ArgentinaTier 1
  • United StatesTier 1
  • ColombiaDirect
  • Chile · Peru · UYDirect
EMEA
  • GermanyTier 1
  • United KingdomTier 1
  • Portugal · SpainTier 1
  • France · ItalyTier 1
  • South AfricaDirect
  • UAE · SaudiDirect
APAC
  • SingaporeTier 1
  • JapanTier 1
  • IndiaTier 1
  • AustraliaTier 1
  • IndonesiaDirect
  • Philippines · VietnamDirect

Load credits once. Reach people on any channel.

Purchase when you need capacity, with no monthly fee. 1 credit = 1 SMS segment; WhatsApp, RCS and Voice use credits per message. Larger purchases lower the effective send cost. Credits remain valid for 12 months. Payment is in USD via Stripe.

VALIDITY

Your credits remain available for 12 months after purchase, ready whenever traffic rises.

REFUND

Unused credits qualify for a 30-day refund under our refund policy.

PAYMENT

Pay securely in USD through Stripe, with major cards accepted and invoices available on request.

Fits the tools you already use.

HubSpotSalesforceKlaviyoShopify VtexMagentoZapierMake n8nSegmentCustomer.ioMautic

Compliance built into every send.

Automated opt-out, consent records, immutable logs and encryption at rest and in transit keep evidence close to every message.

The essentials, answered.

How long does it take to start sending?

Create an account in about two minutes and send in the sandbox immediately. High-volume production access completes KYC review within 48 hours.

Are you an official WhatsApp BSP?

Yes. Access includes approved template, list, flow and Conversation API capabilities through a Meta-approved Business Solution Provider.

How does the channel fallback work?

Set the sequence in the API request or dashboard rules. If the first channel is not confirmed within your window, Global Message Hub automatically tries the next path.

Can I migrate from another provider painlessly?

Yes. We can import templates, contacts and rules, then run a seven-day parallel test before you move production traffic.

Does the per-message price vary by country?

Yes. Destination and channel affect credit usage. A public calculator and per-market contracts make those differences visible.

Is the SLA real?

Yes. Enterprise targets 99.99% and Scale targets 99.95%. Eligible misses automatically credit the account without a ticket.

READY TO CONNECT EVERY CHANNEL?

Give every
important message
a way through.

100 messages free at signup No credit card Cancel anytime